The Restaurant Group (TRG), which owns chains such as Frankie & Benny’s, Garfunkel’s, and Chiquito (all of which have always been omitted from Harden’s as they inspire practically no survey feedback from our community) has bought pan-Asian restaurant Wagamama in a deal worth £559m. The industry giant said Wagamama has until now “consistently and significantly outperformed […]

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Jamie Oliver is closing his last Union Jacks restaurant, in Covent Garden plaza, bringing an end to the his flatbreads-and-British-comfort-food hybrid after five years. The announcement follows the closure in January of six branches of the celebrity chef’s under-performing Jamie’s Italian chain. The other three Union Jacks branches closed in January 2014. A company spokesman said: […]

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The issue of discretionary service charges and what percentage of these gratuities actually go to the staff has raised its ugly head yet again. This time PizzaExpress are copping it as members of Unite union organised demos this week denouncing the nation’s favourite chain’s policy of charging up to 8% for administration costs on tips left electronically. They […]

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