The issue of discretionary service charges and what percentage of these gratuities actually go to the staff has raised its ugly head yet again. This time PizzaExpress are copping it as members of Unite union organised demos this week denouncing the nation’s favourite chain’s policy of charging up to 8% for administration costs on tips left electronically. They […]

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Two very different restaurants, 700 miles apart, were named joint winners of the Sustainable Restaurant of the Year award yesterday (23 February) in London. Daylesford Organic, which operates three organic cafés in the Cotswolds and London, and The Captain’s Galley (Britain’s most northerly mainland restaurant) received their awards from Raymond Blanc, president of the Sustainable Restaurant […]

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