survey result


Very Good
Very Good
* Based on a three course dinner, half a bottle of wine, coffee, cover charge, service and VAT.

“It deserves accolades” say fans of this endearing venture, which opened in 2019 “based on an ethos of local and seasonal produce that they actually deliver on! – much of the produce comes from the restaurant garden and they’re passionate about transparent sourcing and about supporting local businesses”. “Their small dining room is beautifully presented and they've thought of every element of the diner’s experience”.

For 31 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).

Have you eaten at Chapters?

Owner's description

Chapters is an intimate restaurant in the heart of Hay-on-Wye right on the Welsh/English border. Serving a seasonally changing set menu with a focus on locally sourced ingredients from likeminded independent producers.

Working towards a zero-waste kitchen is one of the top priorities for the next 12 months as well as increasing the amount of produce that comes from the restaurants garden which is based in a nearby village. Foraging the local area for interesting ingredients means a preservation is key to being able to use items that are in abundance throughout the spring and summer all through the year. 


  Cost Availability Courses
Menu1 52.00 Dinner only 5
Menu2 67.00 Dinner only 7
Wine per bottle £20.00
Filter Coffee £4.50

Current menus

Restaurant details

No dress code

The chef

Marks natural progression up the ladder within kitchens started in Stratford upon Avon where he worked for Macdonald Hotels. He moved to the Arden Hotel in a Junior Sous position and then to Brockencote Hall both of which are part of the Eden Hotel Collection.

In 2014 he took the bold move to work for the 5* award winning Sense on the Edge mountain top restaurant for the Six Senses Resort in Zighy Bay Oman where he was promoted from Sous to Head Chef. The Six Senses resorts are built on sustainability and social responsibility and this experience gives him an amazing basis for creating Chapters own ethos.

Chapters Restaurant Diner Reviews

Reviews of Chapters Restaurant in HR3, Hay-on-Wye by users of Also see the editors review of Chapters restaurant.
Andy H
An amazing meal served by a really knowledg...
Reviewed 1 months, 19 days ago

"An amazing meal served by a really knowledgable and friendly server/owner. Small restaurant but perfectly formed. A great evening"

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Dave S
There were 6 of us and we dine out a lot . ...
Reviewed 1 months, 22 days ago

"There were 6 of us and we dine out a lot . We had booked to eat at Chapters during at our short break in Hay-on-Wye . All agreed the 7 course meal we consumed was one of the best we have experienced . Beautifully balanced and planned meal with a good wine list . Excellent award winning sustainable kitchen and brilliant front of house, chef Mark McHugo is clearly a genius who cares about the environment . "

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Lion Street, Hay-on-Wye, HR3 5AA
Opening hours
Wednesday5 pm‑9 pm
Thursday5 pm‑9 pm
Friday5 pm‑9 pm
Saturday5 pm‑9 pm

The 2023 Harden's Guide

2023 Hardens London Restaurant Guide

"User friendly in price, size and outlook"

Financial Times