Harden's survey result
Part of the five-strong ‘The Lucky Onion’ chain, owned by Superdry guru Julian Dunkerton – this gorgeous Georgian house on the Prom has put the style into Cheltenham since opening five years ago; the ambience (and to some extent food) can be “great”, but patchy service continues to be a drag.
Set on the Promenade in prime “Regency Cheltenham”, this luxe Georgian townhouse hotel made quite a splash when it opened in 2013; but, while the “cool” vibe (“especially for Cheltenham”) and “lovely” decor still impress, service is “slow”, competing soundtracks between restaurant and bar can create a “cacophony”, and the food is only “OK rather than great, and expensive for what it is”.
“Lovely interior design” – “jaw-droppingly impressive” to fans, but “a bit dead” to others – features in all reports on this Grade II-listed mansion on the promenade. Results from the “quirky menu” are likewise a bit mixed, but no disasters are reported, while service veers from “very attentive” to “truly amateur”.
In a fabulous White House-esque hotel backed by Superdry’s co-founder (he also provides the uniforms) this newish dining room is certainly a “funky” spot, replete with a “great” zinc bar; its small fan club claims it also offers the “best beef” in town, but the bill can seem “difficult to justify”.
131 Promenade, Cheltenham, GL50 1NW
7am - 9.30 (Fri-Sat 10.30pm)
Last orders: 9.30, Fri - Sat: 10.30