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Have you eaten at New Loon Fung?
42-44 Gerrard St, London, W1
Restaurant details
New Loon Fung Restaurant Diner Reviews
"Food was good; nothing to really shout about- good home food. Tables were bear; we kept asking for condiments-service without a smile. Different people served you so no rapport built . We asked to remove the service charge- which was at 12.5% discretionary- the waiter then proceeded to say; if you didn’t pay the service charge then I will have to charge you for the tap water and lemon slice; you should have taken takeaway and not eat in etc; he kept raising his voice causing a scene. I said that the service is discretionary and I’m entitled to pay it not if you wanted the service charge don’t use the word discretionary. He then pointed me to restaurants across the road. We paid the £40 without service and left never to return."
"This place is a well-oiled machine and is an authentic experience as evidenced by its mostly Chinese clientele. Sound food and service in an upstairs room slightly lacking in atmosphere. Dim sum particularly good. "
"Reasonable Dim Sum in sterile surroundings with matter of fact service. Full of Chinese diners though suggests the food is what it is all about."
