Harden's survey result
Summary
Kudos to Angela Hartnett’s team for the “consistently high standards and predictable quality” of these “handy Italians”, which inspire many recommendations in our annual diners’ poll for “a casual bite with great Italian food” in the West End. “The food is hearty (e.g. rigatoni with fennel sausage ragu), simple but well executed and service charming and friendly”. In summer 2025, she opened her fourth location, with a Marylebone site joining her other operations in St James’s, Bermondsey and Covent Garden. In particular, they are “perfect pre-theatre”; and they also often get a shout-out for their welcome to families (“my two-year-niece from Australia was over and the staff couldn’t have been more friendly”).
Summary
“Classic, uncomplicated Italian dishes are done accurately and well-flavoured” at Angela Hartnett’s trio of “deservedly popular” modern trattorias. “Consistently enjoyable, with a buzzy atmosphere and lovely staff”, they are widely tipped as a “good standby” for many occasions, and the worst anyone had to say about them this year is that they can seem “unimaginative but competent”. Top Tip – “the pasta is the thing here – especially the spicy rigatoni – but the menu is broad enough for kids and their parents (with a decent wine list); and staff are patient with families”; and “good-value set lunch”.
Summary
“Reliably good Italian food at fair prices” and particularly “switched-on service” won revitalised support this year for Angela Hartnett’s “very serviceable” mini-chain, which is generally a “very safe choice”, and – at its best – “memorable” in the level of “very confident” cooking it can achieve. Even fans, though, concede the “atmosphere can be a bit low key”, in particular at the “rather gloomy” WC2 branch (and the best reports are at St James’s).
Summary
“A good choice for a light meal in the centre of own, with a broad menu of uncomplicated dishes to suit most people”, and offering “a delicious and authentic taste of Italy” – that’s how their large army of followers see Angela Hartnett’s “buzzy” and “unpretentious” cafés, proclaiming them “a decent effort all in all”. Major complaints are few, but ratings overall end up middling due to gripes of “tired” décor; or culinary results that are “OK but nothing special”. Top Menu Tip – “the arancini are always worth a go”.
For 34 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).
Have you eaten at Café Murano?
Restaurant details
Café Murano Restaurant Diner Reviews
"The food never disappoints at this stalwart in St. James. The buzzy atmosphere adds to the whole experience with exceptionally attentive and knowledgeable staff"
"Staff to be commended here, I was taking a friend with her two children who were a bit overwhelmed by the menu. Our waitress was excellent and went out her way - along with the kitchen - to accommodate us. "
"Consistent high standard. Predictable quality. "
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Opening hours
Last orders: 10 pm
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