Harden's survey result
Summary
“You go for the lovely views” from the 40th floor of the City’s Heron Tower when you visit this “loud and crowded” hang-out; and also for the fact that you can eat at any hour due to its 24/7 service. Opinions on the cooking are up-and-down, however, although the “the signature duck & waffle is decent enough and probably the best value”, and “the cocktails are good”. One hazard: “at least half the diners devote most of their attention to taking photos for their Instagram account”.
Summary
“At midnight, perched high above London in this flashy 40th-floor restaurant, it’s thrilling watching the lights of the traffic; and the signature duck & waffle dish with maple syrup was like none we have tasted before” – that’s the fanboy view on this luxury diner at the top of the City’s Heron Tower, and the fact that it’s open 24/7 makes it a big brunch destination. Sceptical diners were more in evidence this year, though, criticising the “stodgy and unbalanced” menu, or “food that’s average, but a bill that’s WAY above average”: “once you take away the hype, that you can eat in the middle of the night and it’s up a skyscraper, it’s actually nothing special”. “Getting a reservation can be difficult, though: book way ahead and eat at a strange hour!”
Summary
“At midnight, perched high above London in this flashy 40th-floor restaurant, it’s thrilling watching the lights of the traffic; and the signature duck & waffle dish with maple syrup was like none we have tasted before” – that’s the fanboy view on this luxury diner at the top of the City’s Heron Tower, and the fact that it’s open 24/7 makes it a big brunch destination. Sceptical diners were more in evidence this year, though, criticising the “stodgy and unbalanced” menu, or “food that’s average, but a bill that’s WAY above average”: “once you take away the hype, that you can eat in the middle of the night and it’s up a skyscraper, it’s actually nothing special”. “Getting a reservation can be difficult, though: book way ahead and eat at a strange hour!”
Summary
“The lift up is a little scary” (in a good way), but the payoff is the “breathtaking view” from this “trendy-but-tasteful” venue on the 40th floor of the Heron Tower (adjacent to Sushisamba): a natural choice both for a business or romantic occasion. Most – but not all – reporters feel its slightly wacky menu (the restaurant being named for its signature dish) is “well conceived” and – aided by the fact that it’s open 24/7 – the place is particularly popular for its “sophisticated and interesting breakfast dishes”.
For 31 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).
Have you eaten at Duck & Waffle?
Restaurant details
Duck & Waffle Restaurant Diner Reviews

"Told them I was gluten free and was not convinced the waffle with duck was GF . I was ill with gluten symptoms ,stomach ache , 4 hours later. I tried ringing the restaurant several times that early evening and could not get through . I called their HR team only to be told to ring the restaurant. I also emailed via their web site and 8 days later have not had any reply . The duck and egg on the waffle was tasty though. But two mains and two ice creams and two glasses of wine came to over £100 ! Damn expensive for a view of London. During our lunch ( 1pm ) a cleaner came in to sweep the wooden floor around the tables!"
Prices
![]() |
|
---|---|
Wine per bottle | £22.00 |
Filter Coffee | £2.00 |
![]() |
|
---|---|
Bread | £8.00 |
Service | 10.00% |
110 Bishopsgate, Heron Tower, London, EC2N 4AY
Number of Diners: | |
Required Time: | |
Opening hours
Monday | 7 am‑1:30 am |
Tuesday | 7 am‑1:30 am |
Wednesday | 7 am‑1:30 am |
Thursday | 12 pm‑12 am |
Friday | 12 pm‑12 am |
Saturday | 12 pm‑12 am |
Sunday | 12 pm‑12 am |
Best British, Modern restaurants nearby
British, Modern restaurant in City
British, Modern restaurant in City
British, Modern restaurant in City
Best similarly priced restaurants nearby
Peruvian restaurant in City
Steaks & grills restaurant in City
Steaks & grills restaurant in City