Harden's survey result
For 25 years we've been curating reviews of the UK's most notable restaurant. This year diners have submitted over 60,000 reviews to create the most authoritative restaurant guide in the UK.
Erstwhile haute cuisine star Tom Aikens has switched his focus to these casual diners in recent years. Fans (the majority) praise their “lively” staff and “good bistro cooking at friendly prices”, but ratings are still dragged down by numerous reports of “slapdash” results.
“For a serious weekend breakfast”, fans do tip Tom Aikens’s casual bistros (particularly the backstreet Chelsea original), but overall they give an impression that’s decidedly “average”.
“They need to up their game” at Tom Aikens’s supposedly upmarket, casual bistro chain – with its “disorganised” service, “hit-and-miss” cooking and “lack of ambience”, it’s just “all a bit ordinary”.
Save as “hustling and bustling” brunch venues (SW3 especially), reporters rarely give solidly positive reports on Tom Aikens’s growing bistro chain – prices for the “very average” food can seem “excruciating”, and service can be “shambolic”; WC2 has a “wonderful location overlooking the Thames”.
Tom’s Kitchen, Somerset House Restaurant Diner Reviews
"The restaurant was full but in spite of that the service was quick and slick. The food was also good and still hot"
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Last orders: 10 pm, Sun 4 pm