Harden's survey result
Summary
This “lovely little Japanese restaurant with a very decent range” is a “very welcome option in Richmond”. Run by a Korean family, it has provided “sterling service” for 17 years.
Summary
“Lovely, tiny Japanese café run by a friendly family” (who are in fact Korean) on the edge of Richmond town-centre’s one-way system – “never lets you down” (sushi is the highlight).
Summary
“Lovely, tiny Japanese café run by a friendly family” (who are in fact Korean) on the edge of Richmond town-centre’s one-way system – “never lets you down” (sushi is the highlight).
Summary
Nothing but good feedback this year on this “excellent” Korean-run Japanese on the fringes of Richmond town centre – a low-key, café-style place, whose sushi gets top billing.
For 31 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).
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Restaurant details
Matsuba Restaurant Diner Reviews
"Terrible service. Unwelcoming. New girl serving who tried hard but painfully slow. Portions tiny so poor value for money. £9.50 portion of sale was mainly ice cubes. Forgot to serve one mains and took until partner finished eating before we could get attention of staff to inform them my dish had not arrived. Even then had to another member of staff to verify it had not arrived. When it did arrive it was dried out and over cooked. Before 8pm we were presented with a bill to be told they had to clear the table for next guest before we were ready to leave. Staff had zero personality. Absolutely the worse place I've eaten in Richmond.Not even authentic Japanese run by Koreans. Disappointed"
Prices
 Drinks |
|
|---|---|
| Wine per bottle | £0.00 |
| Filter Coffee | £0.00 |
 Extras |
|
|---|---|
| Service | 12.50% |
10 Red Lion St, Richmond, TW9 1RW
Opening hours
| Monday | CLOSED |
| Tuesday | 12 pm‑2:30 pm, 6 pm‑10:30 pm |
| Wednesday | 12 pm‑2:30 pm, 6 pm‑10:30 pm |
| Thursday | 12 pm‑2:30 pm, 6 pm‑10:30 pm |
| Friday | 12 pm‑2:30 pm, 6 pm‑10:30 pm |
| Saturday | 12 pm‑2:30 pm, 6 pm‑10:30 pm |
| Sunday | CLOSED |
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