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Harden's survey result
“Superb coffee and great cakes” make this small chain a “go-to” choice for a caffeine hit in the City or Mayfair. Service can be “slightly slow”, but, “being hipster central, it’s probably uncool to criticise”.
“Baristas who seem to have studied caffeine to degree level or higher” help win high popularity for these hip operations serving “great artisan coffee” alongside “a limited but good quality lunch/snack offering”.