Harden's survey result
Summary
This modern Thai-fusion chain still wins solid ratings for its “great food from an ever-changing menu”, but lack of feedback suggests waning enthusiasm for its nine sites across London. Founded in 1999 by Alan Yau as a follow-up to Wagamama, his global smash hit, it was forced to close its branches outside the capital a few years ago.
Summary
“Decent Thai food from a regularly changing menu” has earned solid ratings this year for this chain of communal Asian diners, which has seen improved feedback since the closure of its branches outside London last year. The group was founded over 20 years ago by Alan Yau as the follow-up to his hit creation Wagamama, and has its strongest presence in the West End, where the branches are “a useful pre-theatre pitstop”.
Summary
“Decent Thai food from a regularly changing menu” has earned solid ratings this year for this chain of communal Asian diners, which has seen improved feedback since the closure of its branches outside London last year. The group was founded 20 years ago by Alan Yau as the follow-up to his hit creation Wagamama, and has its strongest presence in the West End, where the branches are “a useful pre-theatre pitstop”.
Summary
For a “reliable cheap ’n’ cheerful meal, with attractive decor”, these Thai canteens still have a big fan club thanks to their well-styled communal interiors and “perhaps-not-wholly-authentic, but tasty” fare (“a good choice, from mild to pretty spicy”). Ratings were more than usually mixed this year, however, especially regarding “chaotic”, “disinterested” or even “awful” service.
For 31 years we've been curating reviews of the UK's most notable restaurant. In a typical year, diners submit over 50,000 reviews to create the most authoritative restaurant guide in the UK. Each year, the guide is re-written from scratch based on this survey (although for the 2021 edition, reviews are little changed from 2020 as no survey could run for that year).
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Restaurant details
Opening hours
| Monday | 11:30 am‑11 pm |
| Tuesday | 11:30 am‑11 pm |
| Wednesday | 11:30 am‑11 pm |
| Thursday | 11:30 am‑11 pm |
| Friday | 11:30 am‑11:30 pm |
| Saturday | 11:30 am‑11:30 pm |
| Sunday | 11:30 am‑10 pm |
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