“How could they make such a special place such a turn-off?” – the window tables still have “gorgeous river views”, but the relaunch of this grand-hotel-classic has proved a real damp squib – service is both “over-fussy” and “badly coordinated”, and the food “just like in many other hotels”; the wine prices are terrifying too.
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The Savoy is not like other hotels. Built by Richard D’Oyly Carte on the proceeds of his backing of Gilbert and Sullivan’s operettas, it is an institution with more claim than most to use the t...
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